Research

Research for lenders

What we have measured, what the law asks of a lender, and what the public figures say. Short, dated, and every figure with its source.

Indicators

  1. Indicator

    Cost of living by household

    The CPI is one number. How the year’s price changes landed on renters and owners, families and people living alone, and lower and higher incomes, from ABS figures.

    Updated

Articles and briefs

  1. Quarterly brief

    Small lending in Australia — October 2026

    A one-page brief for lenders’ boards: the cash rate, inflation, jobs, household debt and arrears, and what ASIC has said about small loans, hardship and buy now pay later. Public figures only.

    · 4 min read

  2. Bank statements

    How accurate is bank statement categorisation — and how we measure it

    Precision, coverage and the trade-off between them: how we measure our statement reader on transactions its rules never saw, what it reads today, and what holds it back.

    · 5 min read

  3. Small amount credit

    What it costs to run a small amount loan

    What the fee caps let a lender earn on an average small amount credit contract, and the costs that come out of it: acquisition, checks, servicing, collections, disputes and defaults.

    · 4 min read

  4. Hardship

    Hardship is not default: what the law asks of a lender

    What the National Credit Code and credit reporting law require when a borrower asks for hardship help, why hardship and default must be kept apart, and what a lender’s systems should do.

    · 5 min read

General information, not legal or financial advice. Corrections to hello@creditcresttechnologies.com.au.