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  <title>Creditcrest Research</title>
  <subtitle>Research for lenders: what we measured, what the law asks of a lender, and what the public figures say.</subtitle>
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  <updated>2026-10-11T00:00:00Z</updated>
  <author><name>Creditcrest Technologies Pty Ltd</name><uri>https://creditcresttechnologies.com.au</uri></author>
  <entry>
    <id>https://creditcresttechnologies.com.au/research/census-and-house-prices</id>
    <title>What the Census says about house prices</title>
    <link rel="alternate" type="text/html" href="https://creditcresttechnologies.com.au/research/census-and-house-prices"/>
    <published>2026-10-11T00:00:00Z</published>
    <updated>2026-10-11T00:00:00Z</updated>
    <category term="Housing and the Census"/>
    <summary type="text">Every ABS Census figure tested against house prices by suburb, council and state, with migration by country of birth: which way each link runs, what fails to predict growth, and the next three years.</summary>
  </entry>
  <entry>
    <id>https://creditcresttechnologies.com.au/research/what-moves-each-credit-product</id>
    <title>What moves each credit product</title>
    <link rel="alternate" type="text/html" href="https://creditcresttechnologies.com.au/research/what-moves-each-credit-product"/>
    <published>2026-10-10T00:00:00Z</published>
    <updated>2026-10-10T00:00:00Z</updated>
    <category term="Credit products"/>
    <summary type="text">What moves home loans, cards, personal, car and small loans, buy now pay later and small business lending: the top five drivers of each, weighted, checked against history, with paths to 2031 and 2036.</summary>
  </entry>
  <entry>
    <id>https://creditcresttechnologies.com.au/research/afca-complaints-and-how-to-fix-them</id>
    <title>What Australians complain to AFCA about, and how to fix it at the source</title>
    <link rel="alternate" type="text/html" href="https://creditcresttechnologies.com.au/research/afca-complaints-and-how-to-fix-them"/>
    <published>2026-10-10T00:00:00Z</published>
    <updated>2026-10-10T00:00:00Z</updated>
    <category term="Complaints"/>
    <summary type="text">The most common complaints about credit at the Australian Financial Complaints Authority, the cause of each, and whether the fix is a law, a regulation, enforcement or an awareness campaign.</summary>
  </entry>
  <entry>
    <id>https://creditcresttechnologies.com.au/research/credit-reporting-who-answers-for-the-data</id>
    <title>Credit reporting: who answers for the data, and what should change</title>
    <link rel="alternate" type="text/html" href="https://creditcresttechnologies.com.au/research/credit-reporting-who-answers-for-the-data"/>
    <published>2026-10-10T00:00:00Z</published>
    <updated>2026-10-10T00:00:00Z</updated>
    <category term="Credit reporting"/>
    <summary type="text">What Australian law makes credit bureaus and lenders responsible for, what happens when a lender stops updating, whether a concentrated, foreign-owned market matters, and the changes that would fix the gaps.</summary>
  </entry>
  <entry>
    <id>https://creditcresttechnologies.com.au/research/what-drives-credit-and-house-prices</id>
    <title>What drives credit and house prices</title>
    <link rel="alternate" type="text/html" href="https://creditcresttechnologies.com.au/research/what-drives-credit-and-house-prices"/>
    <published>2026-10-05T00:00:00Z</published>
    <updated>2026-10-05T00:00:00Z</updated>
    <category term="Housing and credit"/>
    <summary type="text">Which assumptions about mortgage arrears and house prices hold up in Australia’s official data, what else matters, and how far a suburb’s price can be forecast.</summary>
  </entry>
  <entry>
    <id>https://creditcresttechnologies.com.au/research/small-lending-october-2026</id>
    <title>Small lending in Australia — October 2026</title>
    <link rel="alternate" type="text/html" href="https://creditcresttechnologies.com.au/research/small-lending-october-2026"/>
    <published>2026-10-04T00:00:00Z</published>
    <updated>2026-10-04T00:00:00Z</updated>
    <category term="Monthly brief"/>
    <summary type="text">A one-page brief for lenders’ boards: the cash rate, inflation, jobs, household debt and arrears, and what ASIC has said about small loans, hardship and buy now pay later. Public figures only.</summary>
  </entry>
  <entry>
    <id>https://creditcresttechnologies.com.au/research/statement-categorisation-accuracy</id>
    <title>How accurate is bank statement categorisation — and how we measure it</title>
    <link rel="alternate" type="text/html" href="https://creditcresttechnologies.com.au/research/statement-categorisation-accuracy"/>
    <published>2026-10-04T00:00:00Z</published>
    <updated>2026-10-04T00:00:00Z</updated>
    <category term="Bank statements"/>
    <summary type="text">Precision, coverage and the trade-off between them: how we measure our statement reader on transactions its rules never saw, what it reads today, and what holds it back.</summary>
  </entry>
  <entry>
    <id>https://creditcresttechnologies.com.au/research/cost-of-a-small-amount-loan</id>
    <title>What it costs to run a small amount loan</title>
    <link rel="alternate" type="text/html" href="https://creditcresttechnologies.com.au/research/cost-of-a-small-amount-loan"/>
    <published>2026-10-04T00:00:00Z</published>
    <updated>2026-10-04T00:00:00Z</updated>
    <category term="Small amount credit"/>
    <summary type="text">What the fee caps let a lender earn on an average small amount credit contract, and the costs that come out of it: acquisition, checks, servicing, collections, disputes and defaults.</summary>
  </entry>
  <entry>
    <id>https://creditcresttechnologies.com.au/research/hardship-is-not-default</id>
    <title>Hardship is not default: what the law asks of a lender</title>
    <link rel="alternate" type="text/html" href="https://creditcresttechnologies.com.au/research/hardship-is-not-default"/>
    <published>2026-10-04T00:00:00Z</published>
    <updated>2026-10-04T00:00:00Z</updated>
    <category term="Hardship"/>
    <summary type="text">What the National Credit Code and credit reporting law require when a borrower asks for hardship help, why hardship and default must be kept apart, and what a lender’s systems should do.</summary>
  </entry>
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